Our Organisation
Organisation Structure
The Department of Posts is organised into a three-tier structure: Postal Circles at the top, Regions in the middle, and Divisions at the base. This structure enables efficient management of the largest postal network in the world.
Ministry of Communications, Government of India
Head: Chief Postmaster General
Head: Postmaster General
Head: Superintendent / Senior Superintendent
1.5 Lakh+ Post Offices
Postal Circles
India is divided into 23 Postal Circles, each headed by a Chief Postmaster General (CPMG). Each Circle is responsible for the postal operations within its jurisdiction, ensuring efficient delivery of mail and services to all citizens.
Regions and Divisions
Each Postal Circle is further divided into Regions, headed by a Postmaster General (PMG). Regions are subdivided into Divisions, managed by a Superintendent or Senior Superintendent of Post Offices. This hierarchical structure ensures smooth operations across the country's vast postal network.
Circle Level
Each Circle handles administration, operations, and coordination of postal services within the state or union territory. Major circles include Andhra Pradesh, Delhi, Karnataka, Maharashtra, etc.
Regional Level
Regions are intermediate administrative units that oversee multiple divisions. They ensure standardization of processes and provide operational support to divisions.
Division Level
Divisions are the primary operational units responsible for day-to-day postal services, including mail delivery, savings bank, insurance, and retail services at the grassroots level.