Guidelines
This section contains guidelines, directives, and standard operating procedures issued by the Department of Posts for various services and operations.
| S.No | Title | Format | Date | Download |
|---|---|---|---|---|
| 1 | Guidelines for E-Commerce Parcel Operations | 01 Apr 2026 | Download | |
| 2 | SOP for Aadhaar Enrollment at Post Offices | 15 Mar 2026 | Download | |
| 3 | Guidelines for DakGhar Niryat Kendra Operations | 20 Feb 2026 | Download | |
| 4 | Customer Service Quality Guidelines 2026 | 01 Jan 2026 | Download | |
| 5 | Guidelines for Postal Franchise Operations | 10 Dec 2025 | Download | |
| 6 | Data Security and Privacy Guidelines for DOP | 15 Nov 2025 | Download | |
| 7 | Guidelines for Conduct of GDS Online Recruitment | 01 Oct 2025 | Download | |
| 8 | Postal Savings Scheme Operational Guidelines | 01 Apr 2025 | Download |